Customer Service
Experienced Customer Support
With over 30 years of call center solution and customer care experience, we guarantee that your customers will receive exceptional, first class, courteous and polite customer service on every call.
We understand that your customers are the core of your business. Our professional-quality, flexible customer care will help you meet the needs of your customers, maximize your results, improve organizational function and have a positive impact on your bottom line. We consistently provide exceptional customer service, promote customer satisfaction and drive customer loyalty through voice, email, text and chat.
How we can support you:
365/24/7 inbound coverage
Outbound ACD
Onsite in-house training
Quick start-up
Real-time script changes
Real-time lead distribution
Warm transfers
Reporting/Analytics
What you can expect:
Option of Dedicated or Shared Agents
High conversion rates
Detailed reporting
High contact rates
Quality assurance
Ongoing coaching and development
Dedicated in-house support management
100% call recording