Web Chat/Live Chat

We have a dedicated team of experienced agents that provide live chat support. Live Chat enables us to communicate with your customers through another channel that may be more comfortable and convenient for them in real time.
Through quick and easy access, Live Chat has proven to be a more efficient form of communication as our agents can service several customers at the same time eliminating “hold times” and delayed email responses. Live Chat has proven to reduce the number of phone calls and emails without losing quality.

What you can expect:
online customer support

  • Reduction in shopping cart abandonment
  • Increased customer satisfaction
  • 24/7/365 customer service support
  • Increase in online conversions
  • Increase in customer acquisitions
  • Increase in average order value
  • Decrease in phone and email traffic