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AlphaTel, Inc.

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  • 2207 Concord Pike, #109
    Wilmington, DE 19803
  • 877-456-2291

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    877-456-2291

    Quick Serve Restaurants

    “May I take your order please?”

    When your customers pull up to the speaker to place their order we will greet them with exceptional customer service! Let us assist you with getting your customers through the drive-thru lane faster and improving order accuracy. Because our agents are dedicated and will be trained to support your brand your customers will leave with an experience that will make them come back again and again. Let us show you how we can increase your guest check through consistent suggestive selling and upselling!

    Read: USA Today article

    Fast Casual Restaurants

    “Who is answering the phone when your customers call ahead, order delivery, or place their catering order?”

    Ensure all of your customers receive the same service each and every time they call. Your customers will be greeted with courteous and polite service.

    We will suggest “add-on’s,” “desserts,” and promote specific items at your request.

    With our service, your staff can now give your walk-in customers their undivided attention.

    Order Center Consulting

    Are you interested in having your own order center dedicated to your restaurants? Let us help you get established with the “soup to nuts” in getting up and running.

    Our consulting team will help you with your order center design and implementation from identifying a location, ensuring the site supports the technical requirements, buildout of your space, recruiting your managers and agents, and training your staff. We will assist you with putting the key components into place to efficiently handle your orders.